Belkin F5U022 Uživatelská příručka stáhnout pdf (Strana 101)

Design Splitter

Listed versions: VIP, version 6.0; VIP, version 6.1

Dongle

A28

The program will not start and the message "No dongle attached. Cannot

open program" is displayed.

This message will appear when trying to open your VIP software if the program cannot 'see'

the dongle (data protection device).

If you are using a USB port dongle (Purple):

USB System Properties

Make sure that the dongle is connected to the computer. Check that the software driver has

been installed correctly. This can be done as follows:

1. Right click on My Computer on the Desktop.

2. Select Properties.

3. Select the Device Manager tab.

4. Click on the plus sign next to the Universal Serial Bus controllers.

5. The display should look similar to the picture to the right, with the Rainbow USB

SuperPro device listed.

If the device is listed, but has a yellow exclamation mark next to it, the device has not been

correctly installed. In this case right click on the Rainbow USB SuperPro, and then select

Delete, the driver has now been removed. The driver can now be reinstalled. On the VIP

Customizing CD run the following program \Technical\Dongle\setup2\Setup.exe

If this does not cure the problem, then you may require the latest version of the Dongle

Device Driver

[http://www.pfaffsoftware.com/support/index.htm?page=updates.htm#dongledevicedriver].

Other USB problems:

If you still have a problem then plug the dongle directly into into your computer's USB port. If

it is now OK, then the problem may be a damaged or poor quality device or cable.

Some USB ports do not have enough power to drive the dongle. By using a USB hub which

uses a power supply this can be overcome. Some later windows 95 computers have USB

ports fitted to the Motherboard but are not available for use, regardless of the current

operating system installed.

The computer BIOS may not be configured to allow support of Legacy USB devices. Check

that Legacy USB Support is set to 'Enabled' within the BIOS.

If you are using a Parallel port dongle (Cream):

Check that the dongle is securely plugged into the USB port of the computer or hub, or any

other USB through port. Disconnect any devices such as printers that may be attached and

try again.

General dongle problems:

For more information use the FAQ Search Wizard for your dongle type.

FAQ Lists for Pfaff VIP Software Page 101

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Belkin F5U022 Uživatelská příručka Strana 101